Maintenance and Care

Granite, Marble or any natural stone

When caring for any natural stone surface such as granite, marble or any others, regular maintenance procedures are important to protect your investment and give you numerous years of beautiful, natural stone surfaces.  A clean rag, water and a small amount of neutral cleanser, such as mild dish soap or a stone soap (available at most hardware and building centres, or from your dealer) are more than sufficient to maintain a safe and clean surface. Rinsing thoroughly is a good practice to avoid soap scum build-up. Dry the surface after cleansing.  For oily spills that may occur, simply wash with a mild cleanser (such as Palmolive liquid dish soap) wipe with water, dry. It is very important not to use any harsh commercial detergents or ammonia-based cleansers.

Wipe up spills as soon as they occur. Prevention is the best policy and preventing spills from sitting on the surface for any great length of time helps to avoid staining. Natural stone countertops are thoroughly sealed with a layer of silicone impregnator at the time of original installation. It’s very important to regularly reseal natural stone in order to keep the look and durability. A good rule of thumb is to reseal higher traffic areas yearly, and less touched areas bi-yearly.

Quartz

You have made a great investment in a beautiful surface and with a small amount of maintenance, it will continue to provide beauty and function for years to come. Quartz Surfaces are durable and nonporous, chemical, heat, and scratch resistant (NOT chemical, heat, and scratch­proof), it is a hygienic material for kitchen countertops, bathroom vanities, fast food preparation counters, wall cladding etc. Do not apply any sealers or polishes to your countertop. they are not necessary and over time can make the finish look dull or inconsistent. 

Daily Cleaning & Care

  • A damp cloth or paper towel should be used for routine daily cleaning of dirt and residue. Soapy water is the best treatment for cleaning. A 50/50 solution of vinegar and water used for hard water and calcium build up, especially around faucet and sink.
  • Even though Quartz Surfaces are nonporous and resist permanent staining, wipe up food and liquid spills as soon as possible.
  • For stubborn or dried spills, you can use a non-abrasive gel by applying the gel to the cotton cloth, not directly onto the countertop and wipe it onto the surface in a circular motion, rinse it thoroughly and dry with a clean soft cloth. Prevention is the best policy and preventing spills from sitting on the surface for any great length of time helps to avoid staining.

Quartz is a heat resistant surface, but it is not heat proof. To protect your countertop from potential damage caused by sudden or rapid temperature changes we strongly recommend the use trivets or hot plates especially when using cooking units such as electric frying pans or crock pots. Never place hot cookware directly on your quartz countertop.

Preventing Other Damage

  • Never cut directly on your quartz countertop. Your countertop is extremely hard and cutting on it directly will show “leave behind” metal marks from your knives. We suggest using a cutting board.
  • Avoid exposing your countertop to strong chemicals and solvents such as paint removers, oven cleaners, etc. Keep nail polish remover, bleach, permanent markers, and inks away from countertop.

Removing Difficult Spills

  • Sometimes spills occur and dry on the countertop. For materials that harden as they dry (such as gum,

food, grease, nail polish or paint), remove by gently scraping away the excess with a plastic putty knife.